Far more than just a beautiful object, a watch crafted by Zenith is a concentrated blend of precision, innovation and expertise. It also procures the certainty of having acquired a timepiece designed to last for years thanks to a broad network of service centres around the world.
Whether for maintenance, repair or restoration of historical models, all the watchmakers in the brand’s officially authorised service centres have been specially trained within the Manufacture Zenith in keeping with the grand watchmaking tradition.
From the simplest to the most delicate, each intervention is preceded by clear and transparent information sent to the watch owner and notably relating to the diagnosis, costs, lead times and dispatch methods. No operation is undertaken without the customer’s prior agreement. It is important to notify clients that any intervention made outside our officially authorised service centre is not guaranteed.
Whatever their location around the world, service centres can rely on Zenith’s expertise. The comprehensive integration of all watchmaking professions within the Manufacture in Le Locle means that most watches can be restored.
Thanks to craftsmanship perpetuated for almost a century and a half, century-old pocket watches are given a new lease of life in the Swiss workshops.
The Manufacture is able where necessary to make specific parts on a one-off basis – a rarity in the watch industry and which is particularly useful when it comes to restoring historical timepieces. This is essential in that time must have no hold on Zenith watches, for which exceptions have become the rule.