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Frequently Asked Questions - Zenith
Find here our answers to frequently asked questions about Zenith watches.
Certification (4)
How can I find out more about my watch based on its serial numbers ?
How can I obtain certification that my watch and its components originate from Zenith?
How can I find out more about current models?
How can I provide my insurance company/authorities with information on the value of my watch?
My Zenith (6)
How can I identify the production quantities for my watch model/my watch movement?
How can I get an estimate for the value of my watch?
How do I have my watch serviced?
How do I offer my model to the Zenith museum?
How can I add a vintage Zenith model to my collection?
How can I renew the guarantee card for my watch?
E-COMMERCE (8)
What are the advantages of purchasing from the Zenith online boutique?
What payment methods are accepted?
In which countries is the online boutique available?
Are prices listed on the online boutique inclusive of local duties and taxes?
What is the role of the Concierge Service?
Is it possible to adapt the size of the bracelet ?
What is the return process and what are the conditions?
What is the "availability alert"?
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